TERMS OF SERVICE

Last Updated: September 18, 2026

Welcome to KAPSEL. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

KAPSEL reserves the right to refuse or cancel orders for legitimate reasons, including suspected fraud, payment issues, or product unavailability.

You agree to provide accurate and complete information when placing an order.

We reserve the right to update our website, product offerings, and these Terms of Service at any time. Changes will apply prospectively unless otherwise stated and permitted by law.

2. Products and Availability

All products are subject to availability.

We make every effort to accurately display product colors, materials, sizing, and details. However, slight variations may occur due to differences in screen displays and manufacturing.

We reserve the right to limit product quantities, discontinue products, or correct errors in product descriptions and pricing.

If an error affects an order you have already placed, we will contact you regarding the available options.

3. Pricing and Payment

All prices are listed in USD unless otherwise stated.

Prices are subject to change without notice. Any applicable taxes and shipping fees will be displayed during checkout.

Payment must be successfully processed before an order is fulfilled.

We reserve the right to cancel orders involving suspected fraudulent activity or payment authorization issues. Any payment collected for a canceled order will be refunded.

4. Returns, Exchanges, and Refunds

ALL SALES ARE FINAL.

KAPSEL does not accept returns, exchanges, or refunds for change of mind, incorrect sizing, or personal preference.

Customers are responsible for reviewing product descriptions, sizing information, and order details before completing a purchase.

If you receive a damaged, defective, or incorrect item, please contact us with your order number and supporting photographs.

We will review the issue and provide an appropriate resolution in accordance with applicable consumer protection laws.

This policy does not limit any rights or remedies that cannot legally be excluded.

Please refer to our Return & Refund Policy for additional information.

5. Shipping and Delivery

Orders will be processed and shipped according to the timeframes stated on our website or communicated at checkout.

Shipping times are estimates and may vary due to carrier delays, weather, customs, or other circumstances outside our reasonable control.

If we cannot ship your order within the promised timeframe, we will notify you and provide the cancellation and refund options required by applicable law.

Customers are responsible for providing accurate shipping information.

If an order is lost, damaged, or incorrectly delivered, please contact us so we can investigate and determine an appropriate resolution.

International customers may be responsible for applicable customs duties, import taxes, and fees, where disclosed and permitted by law.

6. Order Cancellations

Orders may enter processing shortly after purchase.

Cancellation requests should be submitted as soon as possible. We cannot guarantee that an order can be canceled once processing has begun.

Nothing in this section limits cancellation or refund rights required by applicable law.

7. Intellectual Property

All original content on this website, including KAPSEL branding, graphics, photography, product designs, text, and other creative materials, is owned by KAPSEL or used with permission from its respective owners.

You may not reproduce, distribute, modify, sell, or commercially exploit our protected content without prior written permission, except as permitted by law.

8. Website Use

You agree not to use our website for unlawful or fraudulent purposes.

You may not attempt to interfere with the website's security, functionality, or operation.

We reserve the right to restrict access to users who violate these terms, subject to applicable law.

9. Third-Party Services

Our website is powered by Shopify and may utilize third-party services for payment processing, shipping, and other functionality.

These services may be governed by their own terms and privacy policies.

KAPSEL is not responsible for third-party websites or services outside our control, except where responsibility cannot legally be excluded.

10. Limitation of Liability

To the maximum extent permitted by applicable law, KAPSEL is not responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited, including applicable consumer protection rights.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and handled.

Please review our Privacy Policy for additional information.

12. Governing Law

These Terms of Service are governed by the laws of the State of Hawaii, United States, except where applicable consumer protection laws require otherwise.

13. Changes to Terms

KAPSEL reserves the right to modify these Terms of Service.

Updated terms will be posted on this page with a revised effective date.

Your continued use of our website after updated terms become effective constitutes acceptance of those terms to the extent permitted by law.

14. Contact Information

KAPSEL reserves the right to modify these Terms of Service.

For questions regarding these Terms of Service or your order, please contact:

13. Changes to Terms

KAPSEL reserves the right to modify these Terms of Service.

Updated terms will be posted on this page with a revised effective date.

kapselworkshi@gmail.com